User Roles and Permissions

Well-being Solved 360 offers varying levels of access to provide companies with a secure environment for employee survey assessments.

 

Role Hierarchy and Permissions

Employee (Base Role)

  • View surveys they're invited to participate in
  • Complete assigned assessments
  • View their own response history
  • Access basic dashboard analytics for their submissions
  • Cannot create or manage surveys

Manager

  • All employee permissions plus:
  • Create and manage surveys for their team members
  • View survey responses for surveys they created
  • Access team analytics and progress reports
  • Invite participants to surveys
  • Launch and monitor survey campaigns

HR Admin

  • All manager permissions plus:
  • Create surveys across multiple departments
  • Access company-wide analytics and reporting
  • Manage user invitations and onboarding
  • View aggregated assessment data
  • Generate comprehensive reports for leadership

Company Admin

  • All HR admin permissions plus:
  • Manage company settings and SMTP configuration
  • Control user roles and permissions within the company
  • Access all company surveys and responses
  • Configure email templates and branding
  • Manage privacy and data settings

Platform Admin

  • Full system access including:
  • Impersonate any company account
  • Manage multiple companies and their trial limits
  • Access cross-company analytics and reporting
  • Configure platform-wide settings
  • Manage system users and company accounts