By monitoring your dashboard, you can see when surveys are being completed. When a survey has received all respondents completed surveys, you can now move to the analysis stage.
Wait until you're satisfied with the number of survey responses before generating your AI analysis for consistency.
To review responses, follow this process:
- Find the appropriate survey tile from the Surveys page.
- Click on the eye icon to review the survey details.
- Average ratings for scorable questions/statements are shown in the Questions tab.
- A list of participants and response status is available in the Participants tab.
- To manually review and download in Word format, all the survey responses, click the Responses tab.
The use of AI in analysing responses is optional. If you wish to use the AI functionality, continue with the following process.
- To generate the AI Analysis of all the responses, click on the AI Analysis tab. This will take a few seconds (usually less than 60) to complete. Once generated, you can download the AI Analysis as a Word doc. Occasionally you may encounter an error when generating your AI Analysis. This could be due to a temporary break in connectivity to the AI service, which is out of our control. If this happens, log out of the platform, log back in, and try again. This usually resolves the issue.
- Finally, you can generate a guidance document that can help you review the results with the survey subject. Click on the Manager Guidance tab to find the AI Manager Guidance document generator. This will take less than a minute to generate, usually. Again, this can be downloaded as a Word doc.