How do I remind respondents to complete surveys?

Your employees are busy, and another email can sometimes just get put to one side to be worked on later.

If you want to give a gentle email nudge to your survey respondents, you can follow this process.

1. Click on the Surveys link in the Main Navigation on the left sidebar.
2. Find the tile that represents the survey that you want to nudge the respondents for.
3. Click on the eye icon.
4. Click on the Reminders tab.
5. Click on the Send Reminders Now button.

You can also use the automated reminder function which will send out reminders on the frequency shown on the page.

If emails are not being received, ask the respondents to check their Spam/Junk mail folders. These are automated emails and can be identified as Spam/Junk mail because of this. Moving the emails to the inbox or marking as a safe sender will often resolve this isue.